Advertisement
Business
Office Procedures in the Modern Workplace
As businesses grow and technology evolves, the administration practices used in modern offices change. Highly skilled and motivated office professionals create productive workplaces and are in high demand. This short course covers the basics of office operations and explains how to communicate effectively in the modern workplace to help you reach your full potential. Sign up to polish your CV and take the first step towards white collar success.
read more
Office Procedures in the Modern Workplace
Explore the inner workings of the modern workplace and pick up office administration skills in this free online course.
As businesses grow and technology evolves, the administration practices used in modern offices change. Highly skilled and motivated office professionals create productive workplaces and are in high demand. This short course covers the basics of office operations and explains how to communicate effectively in the modern workplace to help you reach your full potential. Sign up to polish your CV and take the first step towards white collar success.
A short ad will play before each lesson.
5 Lessons
Workplace Procedures
In this module, you will discover the skills, processes and equipment organizations use to successfully achieve their goals. We will discuss office support, the responsibilities of the receptionist and effective communication skills. You will learn about different office personnel and their roles in the establishment.
1.Learning Outcomes
Continue Learning
2.Introduction to Office Procedures
Continue Learning
3.Office Support Systems
Continue Learning
4.Communication in the Workplace
Continue Learning
5.Lesson Summary
Continue Learning
1 Lessons
Course assessment
Related Articles
Coursera’s $100 Million Thesis: Andrew Ng Will Think of Something
“Andrew is literally the only person that both Sam Altman and Dario Amodei have worked for. He is going to come up with things that nobody else can come up with.”
“We don’t know exactly what those inventions and innovations will look like yet, but I’m highly confident that he is uniquely positioned to come up with things that we wouldn’t have come up with on our own.”
That’s Greg Hart, Coursera’s CEO, on the July 29 earnings call, the first one since the Udemy merger, explaining why Coursera p
Harvard and MIT’s $800 Million Mistake: The Triple Failure of 2U, edX, and Axim Collaborative
The future of Coursera’s only credible alternative for universities rests in the hands of 2U’s creditors.
2025’s Online Education Shakeup Claims Another: Skillshare’s CEO Departs
Matt Cooper exits after nine years as the creative learning platform shows signs of struggle, from outdated press pages to courses appearing on rival Coursera.
Udemy’s Last CEO Quietly Moves On: Joins a Tax & Compliance Company as CEO
When Class Central covered the Coursera-Udemy merger completion, Hugo Sarrazin’s role was unclear. Not anymore. He’s joining Avalara, a tax and compliance company, as CEO.
Here’s the thing. Neither an SEC filing nor a public post announced the departure of the 14-month CEO, which led Udemy to its first profitable year and the $2.5 billion all-stock merger.
The Quiet Exit
The Coursera-Udemy merger was completed on May 11, 2026. Coursera even released a completion 8-K once it was done.
Sarrazin,
The Business of Online Education: Khan Academy Tax Returns Analysis (2008–2021)
Khan Academy has received $365M in donations and saw an important boost during the pandemic.
Can an AI Teach AI? Learning From an Avatar
David Joyner recently wrote about his experience of creating a course with an AI avatar. He mentioned the advantages of being able to quickly and easily update course videos using AI rather than having to go to the recording studio and re-record and edit sections of videos. He also mentioned the drawbacks of uncontrolled use of AI to mimic real people.
Having taken over 200 online courses, I decided to try Foundations of Generative AI. I wanted to compare the experience from a learner’s perspe
Recommended Related Courses
diplomasNew
HACCP Food Safety System for Restaurants and Other Catering Services
Business
diplomasNew
ISO 45001:2018 - Principles of Occupational Health and Safety Management Systems
Business
diplomasNew
ISO 9001:2015 - Quality Management System (QMS)
Business
