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Management
Travel Agent and Consultant Training
This free online course examines the roles and duties of a travel agent in the tourism industry. Explore the two main types of travel agencies and consider why travel consultants must adapt to and utilise new technologies to remain financially viable in the tourism industry. Learn the foremost principles and practical techniques for building a professional career in travel retailing, travel agency and travel consulting. Enrol now!
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Travel Agent and Consultant Training
Study the responsibilities of travel agents and consultants within the tourism industry in this free online course.
This free online course examines the roles and duties of a travel agent in the tourism industry. Explore the two main types of travel agencies and consider why travel consultants must adapt to and utilise new technologies to remain financially viable in the tourism industry. Learn the foremost principles and practical techniques for building a professional career in travel retailing, travel agency and travel consulting. Enrol now!
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6 Lessons
Understanding Travel and Tourism Development
In this module, study the categories and differences between travel and tourism. Explore the components of tourism products and services, the lifecycle of tourism products, tour operation economics, and the roles of a travel agent. Learn to develop your communication, customer relations, transport, crisis and human resource management skills.
1.Learning Outcomes
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2.Travel and Tourism Basics
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3.Customer Relations, Communications and Human Resource Management
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4.Transport and Crisis Management
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5.Sustainable Development and Public Awareness
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6.Lesson Summary
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1 Lessons
Course assessment
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