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Sales & Marketing
Sales Management - Business Ethics and Sales
1.5-3hrs
beginner levelThis free online course in sales management will teach you about business ethics and sales. Management needs to ensure that all employees have a good understanding of the proper behaviour and etiquette that is expected from them in a sales environment. This business ethics course will teach you how to make a positive impression on your customers, and will guide you through some effective communication techniques essential to the sales industry.
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Sales Management - Business Ethics and Sales
Learn more about the theory and practice of business ethics relating to sales, with this free online course.
This free online course in sales management will teach you about business ethics and sales. Management needs to ensure that all employees have a good understanding of the proper behaviour and etiquette that is expected from them in a sales environment. This business ethics course will teach you how to make a positive impression on your customers, and will guide you through some effective communication techniques essential to the sales industry.
Course description
Course moduleA short ad will play before each lesson.
Module 15 Lessons
Business Ethics
This module explains how Ethics come to play in the decisions you make every day. There are two aspects to ethics: The first involves the ability to discern right from wrong, good from evil and propriety from impropriety. The second involves the commitment to do what is right and proper. You will also learn how companies provide guidance to employees about what behaviour is expected of them in them in their employee handbook and where the policies of the company are included in the handbook
1.Learning Outcomes
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2.Principles and Ethics in Selling
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3.Ethical Behavior in Sales
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4.Policies, Practices and Cultures
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5.Lesson Summary
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Module 25 Lessons
Power of Effective Communication
Module 35 Lessons
Understanding the Customer
Module 41 Lessons
Course assessment
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