Learning Outcomes

Basics of Case Management

Principles and Good Practices in Case Management

Case Management Steps

Designing Case Management and Referrals

Lesson Summary

In this module, you will be introduced to the principles, ethics and good practices in case management that will help you maintain professional boundaries when dealing with clients. We go through the case management steps to guide you in performing your tasks before looking at designing and effectively implementing case management services.

Case Management in Child Protection - Course Assessment

This free online training course provides effective techniques for handling child abuse to a successful resolution.

Case Management in Child Protection

Case management involves organizing and executing tasks to address a child's needs appropriately, systematically, and promptly through direct support and referrals. Social workers, caseworkers, and volunteers working with children can learn about the principles, good practices, and case management procedures. These lessons can boost their confidence, capacity, and support in providing appropriate referrals and safe and competent services.

Coursera Lays Off ~150 Staff After Udemy Merger

Can an AI Teach AI? Learning From an Avatar

9 Best GIS Courses for 2025: Navigating Spatial Data

From Zero to Cybersecurity Analyst: How Google’s Certificate Can Launch Your Career

Coursera Q1 2026: Platform Fee Raises Consumer Margins to a Multi-Year High, Enterprise Customers Slip

Layoffs Hit Udemy: 20% Out as Some Jobs Move Overseas

[2025] Massive List of Thousands of Free Certificates and Badges

Duolingo’s 2026 Strategy: The Road to 100 Million DAUs

2U Powered Degrees Pricing Chart: 112 Programs from $20K – $200K

freeCodeCamp’s Responsive Web Design (Free) Certification Is Out of Beta

Harvard Launches Two New Free Certificate Courses

Stanford Medicine Offers Courses with Free Certificate & CME Credit

Coursera and Udemy Shareholders Approve Merger With 99% of Votes

12 Best Laravel Courses for 2026: Ship Sites Fast

12 Best JavaScript Courses for 2025: Create Interactive Websites

10 Best Guitar Courses for Beginners in 2025